Refund Policy

At Dehlia, customer satisfaction is our priority. We have established the following refund policy to ensure clarity and fairness in our transactions:

 

Eligibility for Refunds

- We only accept returns for products that remain unopened and in their original condition. Opened or used products are not eligible for a refund.

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Timeframe for Refund Requests

 

- Refund requests must be made within 14 days of the purchase date.

 

Refund Process

- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

 

- Approved refunds will be processed within 10 business days, and a credit will automatically be applied to your original method of payment.

 

Shipping Costs

- We are responsible for covering shipping costs associated with returning the product.